Text message (SMS) program
Effective July 24, 2026
FieldLasso, operated by Morti LLC, sends service-related text messages for customers of the field service businesses that use our platform. This page describes what we send, how customers opt in, and how to opt out. It supplements our Terms of Service and Privacy Policy.
What we send
Messages are transactional service and customer-care messages only: appointment reminders, technician en-route alerts, visit completion or status updates, account setup confirmations, secure invoice payment links, and replies from your service provider to questions you text. We do not send marketing or promotional messages. Message frequency varies with your service schedule and the conversations you start — typically 1–4 automated messages per visit, plus any customer-care replies. Message and data rates may apply.
How customers opt in
Text notifications are optional and off by default. Only the customer can turn them on through customer-controlled Notification settings. Service-business staff cannot enroll a customer. A customer can keep using FieldLasso and purchase services while leaving text messages off.
The customer signs into the FieldLasso customer portalor mobile app, opens Notifications, and actively enables the separate “Text messages” control. The control is off when first presented, and the complete disclosure appears with it before the customer acts. FieldLasso records the consent timestamp only when the customer enables the control.
By turning on text messages, you agree to receive recurring service notifications and customer-care replies from FieldLasso for your service provider, including appointment reminders, technician en-route alerts, visit updates, payment links, and responses to messages you send, at the phone number on your profile. Consent is not a condition of purchase. Message frequency varies, typically 1–4 automated messages per visit plus customer-care replies. Message & data rates may apply. Reply HELP for help or STOP to cancel at any time. See our Terms and Privacy Policy.
Leave this switch off to decline texts and continue using your account.
This public page reproduces the authenticated opt-in control so campaign reviewers can verify the entire consent experience without a customer login. We do not support staff enrollment or opt-in by texting a keyword, and phone numbers are never enrolled from purchased lists or third-party sources.
How to opt out
Reply STOPto any message to cancel, or turn off the “Text messages” setting in your customer portal. Reply HELP for help, or contact support@fieldlasso.com.
Privacy
Phone numbers and opt-in consent are used solely to deliver the service-related messages described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.